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Care coordination and quality measurement

The clinics that owe the most reporting have the least help doing it.

A four hundred bed system runs a data warehouse and a team of certified developers. A six provider practice owes the same measures to the same agencies, and does it in a spreadsheet after hours. MyCareFriend is built for the second one.

See what it costs See what it does today

The part that matters

It will tell you it cannot answer.

Most reporting tools give you a percentage regardless. If half the records are missing a discharge date, the rate still appears, and it looks fine. Nothing on the screen tells you it was calculated on forty per cent of the patients it should have covered.

This one refuses. If the group of patients a measure applies to cannot be established from the records, no figure is written and the measure is reported as unavailable, with the reason. You get a gap you can go and fix rather than a number you will have to defend in a meeting.

That is the whole design. A figure you can put in front of a medical director who disagrees with it is worth more than a dashboard full of figures you cannot source.

A number appears with its denominator, its period and its source, or it does not appear.

The same rule applies to this website. Every figure on these pages carries where it came from and when. Where we have no evidence, we say so and leave the space empty.

Where we are

Running today, and what is still being built.

MyCareFriend is early. Below is the actual state of it. We keep this list current because you will find out anyway, and finding out later is worse for both of us.

Platform status, reviewed 13 August 2026.
CapabilityStateWhat that means
Reading clinical records from an electronic health record Running Working against test data. No live practice has been connected yet.
Checking records for problems before anything is counted Running Contradictory dates, impossible values, placeholder entries, records pointing at visits that never arrived.
Two quality measures Running Readmission within thirty days, and diabetes control. Suitable for managing your own performance. Not yet suitable for submission.
Separation between organisations Running Enforced by the system that stores the data. If the check fails, nothing is returned.
Clinic dashboard Running Reads live figures. Where a measure cannot be computed it says so instead of showing a zero.
Reading from spreadsheets, documents and scanned paper Building The route most small practices actually need, because the parts of your operation that matter most are not in the clinical record.
Patient and clinician apps with reminders on your phone Building Designed, and sitting on the clinical foundation above. Not yet delivering notifications.
Submission grade measures with risk adjustment Planned Required before a figure from here can be filed with an agency.

Status reflects code running on our own infrastructure against generated test records. It is not a claim about performance at your practice.

Patient data

We hold none of it.

Everything in the product today runs on generated records. No real patient information has ever been loaded, and none will be until the agreement that governs handling it is signed and the controls behind it are independently checked.

That is a choice about sequence, not a limitation we are working around. Building the measurement first on data that cannot hurt anyone is how you find out that a discharge date is missing from one stay in twelve before it matters.

No certifications claimed
There is no such thing as being certified for HIPAA. We hold no security attestation, and will name the auditor and the date when we do.
Records stay where they are
Your record system remains the source of truth. Nothing is written back into it.
You can leave with everything
A full export on request, at no charge, with no notice period.

Four ways in

Start where you sit.

Clinics and health systems

Pricing, what setup involves, and the reasons you might decide against it. Those are in the first paragraph, not the fifth.

Patients and families

What the patient side will do, what it does not do yet, and how to be told when it is ready.

Getting connected

What happens in the first month, what we need from you, and how long each part actually takes.

Funders and research partners

Registered and eligible for federal funding, and available as a named technology partner on an application.

We are looking for our first ten practices.

Design partners shape what gets built, keep their price for two years, and can walk away with a full export at any point.

Start a conversation Read the pricing first