Whether you're a large hospital or a small clinic that still uses paper charts, setup works the same way. MyCareFriend walks you through every step.
If your clinic already uses a medical records system, we'll connect to it automatically. Still on paper? No problem. We'll help you scan and upload your files in minutes.
MyCareFriend reviews your schedules, care routines, and patient needs. It picks up on how your practice runs — so you don't have to set anything up by hand.
MyCareFriend starts helping right away — sending medication reminders, keeping families updated, managing schedules, handling paperwork, and more. Around the clock.
Fewer missed appointments. Fewer return hospital visits. Happier families. Less time on paperwork. You'll see the difference clearly — and so will your patients.
MyCareFriend connects to your doctor's medical records system automatically. If your practice still uses paper files, we make it easy to scan and upload them. Prescriptions, lab results, and clinical notes are organized for you.
Epic, Cerner/Oracle Health, athenahealth, Veradigm, eClinicalWorks, NextGen, MEDITECH, DrChrono, Practice Fusion, Elation Health, ModMed, OpenEMR, Greenway Health, AdvancedMD, Kareo/Tebra, and paper-based workflows.
Once connected, we study your appointment patterns, care routines, patient needs, and how your team likes to communicate. We spot what's slowing things down and learn who refers to whom — all without anyone on your staff entering data by hand.
Appointment patterns, missed visit rates, referral timelines, whether patients are taking their medications, how care plans are going, how patients prefer to be contacted, and when providers are available.
MyCareFriend handles care coordination, patient communication, privacy protection, billing, and more — all at once. Every action is double-checked for accuracy. And when something important comes up, a real person is always brought into the loop.
You can see how things are improving at a glance — fewer patients missing appointments, fewer return hospital visits, happier families, and your team spending less time on busywork. We also put together regular progress reports with clear suggestions for what to try next.
Everything works together behind the scenes so nothing falls through the cracks. Every action is checked for accuracy. And when it matters most, a real person is always in the loop.
Nothing gets lost between visits. When a patient is discharged, referred, or transferred, MyCareFriend makes sure every provider is on the same page and the care plan stays on track.
Setting up is easy. We walk you through connecting your clinic's system, verifying your credentials, and getting everything ready. Still using paper charts? We've got a simple path for that too.
Never miss a medication or appointment again. Patients and family members get friendly reminders and daily updates by text, email, or phone call — in their preferred language.
If something goes wrong with your connection to your clinic's system, MyCareFriend fixes most issues automatically. For the rest, our support team is right there to help.
Your patients' information is always protected. MyCareFriend keeps your practice up to date on privacy rules, tracks required agreements, and prepares reports so you're always audit-ready.
No more billing headaches. MyCareFriend keeps track of your subscription, breaks down your costs clearly, and gives practice managers a straightforward view of the financial picture.
When new providers want to learn more, MyCareFriend answers their questions, schedules demos, and keeps the conversation going — so your team can focus on patient care.
MyCareFriend creates helpful health tips and educational materials for your patients and your team. Good information leads to better decisions — for everyone.
Patients can pick up the phone and talk to MyCareFriend like a real person. Ask about care updates, schedule an appointment, or check on medication — it's that easy.
Request early access and we'll give you a personal walkthrough — built around your needs, your team, and your patients.
Request Early Access