For patients and families

This part is being built. Here is exactly where it stands.

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MyCareFriend works with your clinic first. The patient and family side is designed and in build, and it is not delivering reminders or messages to anyone today. We would rather say that plainly than take your details for something that is not ready.

What it will do

Four things, and you choose which of them reach your phone.

Everything below is planned, not running. It sits on the clinical records the platform already reads for your clinic, which is why it can be built at all.

In build

See your results and letters

Sign in and read what your care team has recorded. Test results, medicines, conditions, and what happened at each visit, in one place rather than across three portals and a paper folder.

In build

Hear from your care team

Messages from the practice, and a way to reply, so a question does not require sitting in a phone queue during working hours.

In build

Stay on schedule

Prescriptions and appointments, with a reminder before each one. Aimed at the ordinary way things slip, which is a repeat prescription running out on a weekend rather than anybody being careless.

In build

Only the alerts you asked for

You pick which of these reach your phone and which stay in the app. The default is fewer, not more. An app that pings about everything gets muted, and then it cannot tell you the one thing that mattered.

Providers get the same choice over their own alerts, for the same reason. Nothing in this section is delivering notifications today.

Who this is for

The situations we are building around.

These are examples, not customers. They describe the problems we hear most often.

Caring for a parent from another state

A hip replacement, a recovery plan, and a daughter four hundred miles away who finds out how it is going by calling the clinic and waiting on hold. She does not need more information. She needs the same information the care team already has.

A new diagnosis alongside a full life

A long term condition arrives in the middle of work and everything else. The care plan is not complicated. Keeping track of it across appointments, prescriptions and results is, and that is where people fall off.

Several family members, one care plan

Three adult children in three states, coordinating through a group chat. Everyone is trying to help and nobody is certain what has already been done. The gap is not effort. It is a shared view.

Your information

What we would hold, and what we would not.

No real patient information exists in this service today. Everything in the product runs on generated records, and that stays true until the agreement governing real health information is signed and the controls behind it are checked by somebody other than us.

Your clinic decides access: We read a copy of what your care team records. We never write anything back into their system.
Family access is yours to grant: Nobody sees your care because they are related to you. You choose, and you can withdraw it.
No certifications claimed: There is no such thing as being certified for HIPAA. We hold no security attestation, and will name the auditor and date when we do.

Ask your clinic about us.

That is the honest route in. If you would rather hear from us when the patient side is ready, write and say so, and that is the only thing we will use your address for.

Get in touch See what runs today